
email leecasto@leeslimo.com
651-462-5466
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Frequently asked questions
Why should I rent a limo?
Safety is a big reason. DWIs are very expensive ($10,000-$20,000
I am told—more if your vehicle is confiscated), and no one wants to
cause an accident.
Team building and socialization are also important reasons.
Limousines are designed to encourage social interaction.
As your little ones grow older, events (such as dances and
banquets) come up where the young teens do not want their parents
driving them. They may be too young to drive themselves. Even if
they do drive, you may prefer that they do not drive on, say, prom
night.
Birthday parties, weddings, anniversaries, retirements—any special
occasion is made extra-special when you are transported in a luxurious
limousine! Just for the fun of it!
How much does it cost?
The rate per hour varies, depending on the size of limo (or the number
of people it needs to accommodate), the number of hours you book the
limo as well as when it is that you want it. So, in order to
quote a price, I need to know the size of the limousine, the number of
hours you want it for and when it is you want it. We quote prices
for the metro area, so if the pick up or drop off are outside the
metro, please let us know.
What do you have available?
Look at our webpage (www.leeslimo.com) for photos of our limos.
What ones are available on a certain date will depend on the schedule
for that date, so just ask, either by calling us at (651)462-LIMO(5466)
or emailing us at leecasto@leeslimo.com.
Is a ten-passenger big enough for ten people?
That depends on the size of the people. Unfortunately, since
people come in all different sizes, you don’t know how comfortable it
will be until everyone is in the limo. Limos should really be
sized by weight rather than number of people, but no one wants to go
there! I believe the manufacturers allow about 17” per seat. It
is always more comfortable to have more room rather than filling the
limo to its maximum.
Can I drink in the limo?
As long as everyone in the limo is over 21, you can bring alcohol into
the limo and drink it. It is illegal in Minnesota for a limousine
company to provide alcoholic beverages.
Can I smoke in the limo?
NO!! No smoking of any kind is allowed inside the limo, but the drivers
are happy to stop for cigarette breaks, where you can get out of the
limo and stretch your legs.
Can you suggest a restaurant or nightclub?
Yes, we can. Of course, we will try to find out what your
preferences are so that we suggest something that you will like.
Do we get into a nightclub with free cover charge?
That is really up to the club, but most clubs will honor free or
reduced cover charge if you come in a limo. Some of the clubs
require advanced notice. Sometimes a club that usually offers
free cover will not do so if they have a special band or a drink
special.
Do you have Hummer limos?
No. We have stretched Lincoln Navigator limos, that some people
think are Hummers. We prefer the appearance and ride of the
Navigators to the Hummers. Navigators also are more environmentally
friendly in that the gas mileage is much higher for the Navigator than
the Hummer,
Can children ride without their parents?
We leave that up to the parents. As far as we are concerned,
either way is fine. About one-third of our work involves
children. Children are favorite customers of all of our
drivers. Pretty much all our drivers are parents; some of our
drivers are teachers.
Do you provide service to Wisconsin?
Yes!
Where are you located? Can I come and see the limo?
Absolutely! Please come and see the limo you are renting (but always
call first to make sure the limo is here and someone is here to show it
to you.). Our office is located in Wyoming MN (near Forest Lake). Our
street address is 26237 Forest Blvd N, Wyoming, MN 55092. Our main land
line is (651)462-LIMO(5466).
Please note that the prices we quote work for pickups and drop-offs in
the metro area. Travel charges may apply outside the metro area.
Directions to our shop:
Go north on 35E or 35W past the northern split where the interstate
becomes 35. The next town is Forest Lake. Keep going north
to the Wyoming exit (number 135) for Viking Blvd. Turn right at the top
of the ramp to go east. Go three blocks to a traffic light at
Forest Blvd (Highway 61); turn right to go south. We are located
one-half mile south, next to the Wyoming Motel on your left (the east
side of the road). We are across the road from the southern water tower.
How do I make a reservation? Can I make the reservation
over the Internet?
Yes, you can make the reservation via email, although there will be a
dialogue of several emails back and forth to make sure we have all the
information we need and so that you understand about payment and other
policies. You can also call us at (651)462-LIMO(5466); we answer phones
from 9 AM – 9 PM. Please leave a message should you get voice-mail--all
lines or staff may be busy.
What is the most cost-effective way to go?
In general, the larger the limo, the more expensive it is, although the
cost per person tends to go down. The ten passenger size is
particularly cost-effective as is the 18 passenger stretched Lincoln
Navigator limousine and the 23-25 passenger limocoach.
Do you require a deposit?
Yes. There usually is a non-refundable $200 deposit. The
deposit goes towards the service you booked but is non-refundable.
How do you pay for the service?
You can pay with cash when the driver first arrives. You can pay by
credit card, but we quote cash prices, which are discounted for
cash. To pay by credit card you would need to supply the driver
with your credit card so he/she can get an imprint and verify your
signature. You can pay for the entire amount due by check if we receive
the check ahead of time, but we do NOT accept checks on the day of the
run.
Do you charge overtime?
Yes, our drivers do not like to work for free. Overtime is billed at
the same rate that you booked the limo, billed at quarter hour
increments. For example, if you go over 10 minutes, you should
expect to pay for a quarter-hour but not a whole hour.
Do you offer “split” service?
Depending on the schedule, we may be able to do a "split" run for you
to attend an event. We require that you are out of the limousine
for at least three consecutive hours, and we charge a minimum of one
hour before and at least one hour at the end. A different limousine may
pick you up at the end part of the run than you used in the first
portion, so you cannot leave anything (coats, drinks, purses, etc.) in
the first limo. The rates are different than for
consecutive time but it may be cheaper for you. We need a set
pick up time for he return, from which time we start charging you
whether or not you are in the limo.
What about safety?
We purchase our limousine from companies that crash test their products
for front, side and rear impacts. We consider safety to be the most
important factor when purchasing any limousine.
Are you insured?
Yes, we are fully insured and permitted. Our limos and drivers are
inspected and reviewed annually.
Wedding questions
How can I use a limo in my wedding?
The most common use of limo for a wedding is between the wedding
ceremony and the reception, when two consecutive hours meets the needs
of most situations, unless there is a long time period between the
ceremony and the reception. The next most common time is after
the reception, either to shuttle guests to their hotels or homes or to
bring the bride and groom to where they will spend the first night in
their married life. Another common usage is for the morning
appointments. It is your wedding--you should use the limo in the way
you want to use it.
What about wedding photos with the limo?
Great idea! They look great and bring back wonderful memories.
What size limo do I need?
A rule of thumb is to count the bride as two, due to the size of her
dress. A larger limo is more expensive but is more comfortable and
avoids wrinkling your formal wear.
Who usually rides in the limo?
The most common use is for the wedding party. Sometimes only the
bride and groom and perhaps the best man and maid of honor ride in the
limo. Sometimes a limo shuttles guests between the wedding and
the reception and their homes and hotels.
Can the flower girl and ring bearer ride in the limo?
Yes, but don’t forget to count them in the number of people.
How much does it cost?
The rate per hour varies, depending on the size of limo (or the number
of people it needs to accommodate), the number of hours you book the
limo as well as when it is that you want it. So, in order to
quote a price, I need to know the size of the limousine, the number of
hours you want it for and when it is you want it. We quote prices
for the metro area, so if the pick up or drop off are outside the
metro, please let us know.
Is there an hourly minimum?
Usually, two to four hour consecutive hours. If the schedule
allows, we do deviate from the minimum occasionally. You want to
allow some “overlap” in your timing so that the limo is there went you
are ready for it and, more commonly, you are not rushed if the wedding
and exiting from it take longer than you are anticipating.
Do you provide champagne?
No. As long as everyone in the limo is over 21, you can bring alcohol
into the limo and drink it. It is illegal in Minnesota for a
limousine company to provide alcoholic beverages.
How does the driver dress?
The driver usually wears a dark business suit.
Prom questions
Why should I rent a limo for my kids?
Safety is the over-riding reason. Every year some teens lose
their lives while driving to or from prom.
Proms have become the “coming out” event in the lives of our
young. Your children are learning about socializing properly in
the grown-up world.
It can be quite cost-effective if a number of couples share the expense.
Will the kids drink alcohol in the limo?
NO! I can’t guarantee that alcohol will not be sneaked
aboard. We cannot legally search the students. But we can
require that all bags go in the trunk. We can stop them if we
find out that someone has succeeded in sneaking alcohol inside the limo.
Why is it so expensive?
We try to keep prices as reasonable as we can. It is one of the
few times in the year when demand exceeds the supply. We need the
revenue to keep our fleet up-to-date.
TOURS
What tours do you offer?
Lee's Limousine offers a variety of tours and is happy to custom design
a tour for your needs. These tours take place in a luxury limousine
rather than a standard bus. The price will depend on the tour you
choose, the number of people in the tour (or the size of limo you need)
as well as when it is you want to do the tour. I will describe our most
popular tours below.
City Lights and Sights
The City Lights and Sites Tour takes you on a wonderful tour of many of
the beautiful and historic sights in the Twin Cities. It usually goes
through downtown Minneapolis (Hennepin Av., Nicollet Island, the HHH
Metrodome, the Target Center, etc.) and downtown St. Paul (the state
Capital, the Cathedral, Rice Park, the Xcel Energy Center, Summit Av.,
etc.). We can include the largest tourist attraction in the US-the Mall
of America--and go around some of our beautiful lakes. We are glad to
customize the tour to any particular interests or spots you would like
to see. You can stop along the way if you wish (for example, to shop at
the Mall or for a cocktail at a favorite establishment). The driver is
the guide for this tour.
Midwesy Winery Tour
A typical Mid-West Winery Tour takes 5-6 hours, picking you up at your
home, and visiting 3-4 wineries in the metro area. We have a northern
tour and a southern tour. The southern tour includes Alexis Bailey,
Falconers, and the Canon River Winery. The northern tour includes
WineHaven, the Chateau St. Croix, the St. Croix Vineyards and if time,
Northern Vineyards. Alexis Bailey in Hastings is the oldest winery in
the wider metro area and is probably the most like a California winery.
It has a beautiful location with bocce ball, vine-covered deck and
park-like grounds. A very scenic drive takes you to the family-run
Falconers' Vineyards in Redwing, where you overlook the vineyard from
the new wine tasting room and gift shop. Located in historical downtown
Cannon Falls and tucked in a landscape of rolling, wooded hills,
meandering rivers and picturesque farms is the Cannon River Winery, the
last one on the southern route. WineHaven, Chisago City, offers a
number of annual events, including a "Raspberry and Wine Festival" in
July, its "Annual Rhubarb Frenzy" in August, and its annual harvest
tour, "Fall Fever Day", in September. The northern is very scenic as
well, going through a more northern section of the St Croix River
Valley. WineHaven is a ma & pa winery that has won over 120
national and international awards for its wines. The amazing and
beautiful Chateau St Croix recreates the atmosphere of an European
winery and is probably the most popular winery at present; it has a
harvest festival in September. This year we are adding an option for a
stop at Eichten's Market & Bistro in Shafer to sample award-winning
European cheeses--hand-made right here in Minnesota. Northern
Vineyards, Stillwater, is a coop of 15 or so wineries in Minnesota and
Wisconsin. They offer a very interesting tour of their winery
throughout the year. The deck on the roof of their store has a
spectacular view of the St Croix River and the Stillwater Bridge. The
winery offers music on their deck on Sunday evenings during the summer
and fall. The St Croix Vineyards is one of the oldest wineries in
Minnesota and is located within an apple farm just outside Stillwater.
Haunted History Tour
The Haunted History Tour meets (usually at Forepaugh's Restaurant or
Irvine Park or the Landmark Center in St. Paul) for a one half-hour
discussion with our tour guide on the history of St. Paul and its
ghosts; you will also be given background info about "ghostry". Then,
the limo arrives and the roughly two-hour tour begins. Our Tour Guide
guides you through the tour, through downtown and down Summit Ave.,
pointing out the spots of interest and telling you stories about them.
From the city's oldest houses to City Hall and the State Capitol, the
tour covers an engaging collection of tales about spirits, poltergeists
and haunting images. You'll learn about Landmark Center's gin-swilling
gangster, the Fitzgerald Theatre's lipstick-loving soprano, Cathedral
Hill's boy on the banister and a host of other ghosts who may be
hanging out in local haunts. Weather permitting, a portion of the tour
on Summit Avenue is a walking tour.
Gangster Tour
The Gangster Tour takes you to sites of gangster activity in the 1920's
and 1930's and tells the stories. St. Paul was a safe haven for
gangsters in the early 1900's. The gangsters would check in with the
local police, make a contribution to the police retirement fund, and
promise not to commit crimes on the streets of St. Paul. In return, the
police would leave them alone; in fact, the police would give them
advance notice if they were to be raided so they could get out of town
in time. There are stories of kidnappings, bank robberies and murder
involving criminals such as John Dillinger, Ma Barker, Machine Gun
Kelly and Baby Face Nelson. We offer two tours, one of St. Paul and one
of the northern suburbs, primarily Mahtomedi. This tour lasts about 2.5
hours and usually meets at Yarusso Brothers Restaurant in St. Paul or
Phil's Tara Hideaway in Stillwater.
Winery Tour questions
Where are the wineries?
There are wineries throughout Minnesota, with concentration in the far
reaches of the greater metro area. We have a northern tour and a
southern tour. The southern tour usually includes Alexis Bailey outside
Hastings, Falconers in Redwing, and the Canon River Winery in Canon
Falls. The northern tour usually includes WineHaven near Chisago City,
the Chateau St. Croix north of Saint Croix Falls, the St. Croix
Vineyards outside Stillwaater and if time, Northern Vineyards in
downtown Stillwater.
Does Minnesota really have decent wines?
Yes! Try them!
Christmas Lights questions
Can you see out the windows?
All our limos have custom installed side-window-defrosters to enhance
your viewing. The defrosters do not work perfectly, but they work very
well. When riding on the freeway, the temperature difference
between the inside of the limo and the air blowing outside the window
is so great that the windows will frost over. But once we are
driving in the neighborhoods looking at the beautiful Holiday lights,
the defrosters clear the windows rapidly.
Where are the lights?
We have been doing Christmas Light Tours for many years. Every
year we revise our tour to reflect where the lights are that year so
that we can give you the best tour possible. We are always glad to
customize our tour to your wishes, but left to ourselves we will take
you where the lights are most concentrated, so you can see the most in
the shortest amount of time. In recent years, the best concentration of
neighborhoods is south of Saint Paul, including areas of South Saint
Paul, West Saint Paul and Inver Grove Heights. Downtown Saint
Paul is always very nice.
Will we see Santa?
Probably, on most tours--almost certainly on weekends after the middle
of the month. We also offer a Santa Tour of the lights, where
Santa (and usually Ma Claus as well) ride with you and guide your tour
of the beautiful lights. Children of all ages (even Uncle Bob and
grandma) enjoy the company and jolly-ness of Santa!
Do you do anything special for the holiday season?
The limos will be decorated for Christmas, and Christmas music will be
playing on the CD player. We provide Christmas cookies for a
small snack. When possible, a fireplace video will be playing on
the TVs. The Light Tours are a wonderful way to celebrate the season
with family and friends.
How much does it cost?
The rate per hour varies, depending on the size of limo (or the number
of people it needs to accommodate), the number of hours you book the
limo as well as when it is that you want it. We offer a discount period
where prices are really good. The discount period is Monday
through Thursday the first two weeks of December and after
Christmas. You actually get a better tour on a weekday (as
opposed to Friday or Saturday) because it is not as busy at the popular
light displays.
Does the cost of energy affect how good the tour will be?
You see more LED lights and fewer plastic figurines. But the tour
is still very wonderful—most people think it is getting better every
year!
Miscellaneous
What are the qualifications needed to be a limo
driver?
In order to be certified as a limousine driver in Minnesota, you must
have a clean driving record, a clean criminal record and a DOT Health
Card (which you get from a medical doctor--it certifies that you are
medically competent to drive passengers). You must provide us with your
criminal record check, which you get from the Bureau of Criminal
Apprehension in St. Paul at 1430 Maryland Ave. E. Our insurance company
will run your driving record. Our insurance company wants you to be
over the age of 25 and to have at least three years of commercial
driving experience.
Besides good driving habits and records, you must also have advanced
people skills, or you will not like the job. Customers are of all ages,
including the elderly and young children, and you must be good at
interacting will all of them. You spend most of your time dealing with
people --not driving.
How do I start my own limo company?
I would recommend that you start out by taking a job driving limos, so
you can learn more about what the job really involves.
The limousine business is one of the worst businesses for companies
going out of business quickly. The main reason for this is that it is a
business where you lose your private life, because you need to be
available on the phone at virtually all waking hours, and it is a lot
of work, with very little glamour. You spend a lot of time cleaning up
after people. As in any job where you meet the public, you need
endurance for being nice to people who you think are not respecting
you. Finding and maintaining good drivers is the biggest problem for
companies that survive for over a year. It is hard to find and keep
good employees, and a bad driver will damage your business more than
you yourself can. From a financial point of view, the overhead expenses
are huge and usually underestimated by people starting out in the
business. These expenses include car payments, repairs--interior &
exterior as well as mechanical, insurance, payroll and advertising.
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E mail us at
Leecasto@Leeslimo.com
or call us at 651-462-5466 or 612-333-5466 or
763-323-6636